Reversing Fees
Purpose
There maybe circumstances where it is necessary to reverse fees charged to a lending account
In most cases, this can be achieved with the 
Functionality on the Account Transaction Browse
Access
- Account Browse |
|
|
Process
Locate the transaction that is to be reversed and click the transaction to select
The above screen will appear, with all the details prepopulated
The description can be changed if required
If
the below error message appears when the button is clicked, this indicates that the
transaction type is not set up as either manual input or reversible control
Depending
on your companies’ business processes, either:
- The Fee Charge Transaction Type
needs to be changed to reversible control
- The
Account Transaction Details function should be used
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