Communication Control Details

Communication Control Details

Purpose

Allow the setup of communication specific details that will determine how communications may be used and user access to communications

Access

  1. Communications | Edit/View Control Details

Dialog Details


Details Specific Search Criteria

Field
Explanation
Allow Administrator only to Edit/Delete Communications

User Access Security function

If checked, once created, Communications can only be edited or deleted by an administrator

All other users will see these as disabled buttons
Allow Administrator only to Delete Communications

User Access Security function

If checked, the Delete button on the Communication Browse dialog will be disabled for all users except Administrators

Communications by Staff to Display Unassigned

If checked, when searching by a staff member on the Communication Browse, all unassigned communications as well as communications assigned to that staff member will be displayed

Direct Printer

Used for bulk printing of PDF files from the Communication Browse

If no direct printer is setup, each file will open on screen first, and each file printed individually

If a direct printer is selected, the file will print directly to the nominated printer

Note: Not all printers support this functionality

SMS Send Communication Type

[F2] to highlight and  the memo communication type to be used to send SMS messages

SMS Receive Communication Type

[F2] to highlight and  the memo communication type to be used to receive SMS messages

Provider

Select either OneNZ or Spark from the dropdown list

Username

Enter your OneNZ MultiTXT or Spark eTXT username

Password

Enter your OneNZ MultiTXT or Spark eTXT p[assword

Detail Specific Function Buttons

[Button]Explanation

Set up for the Direct Printing Function

A test file may be selected to confirm that the selected printer is PDF enabled


Both of the above items must be completed for the  button to be enabled










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