Create & Print Insurance Renewal Letters

Create & Print Insurance Renewal Letters

Purpose

This process provides the ability to automatically generate Insurance Renewal letters

Renewal letters will only be produced for policies whose policy types have the 'Renewal Letter Required' flag checked

Prior to running this process it is usual to first print the Insurance Policy Expiry Report to identify all accounts for which a letter may be expected to be generated.

Access

  1. Insurer | Create & Print Insurance Renewal Letters

Process


Field
Explanation
Policy Type
Enter a policy type so letters can be generated for a specific policy

If this is left blank, letters will be generated for all policy types due within the date range specified
Renewal Communication Type
[F2] to highlight and  the Communication Type created as a base document for the renewal letters
Pay off Amount Threshold
If an account has a termination amount below this threshold no Insurance Renewal Letter will be created

If no threshold is entered Insurance Renewal Letters will not be created if the account termination amount is <=0

(The termination amount is the pay-off amount less insurance rebate plus early term fee)
Start Date
Letters will be created for all policy types due after this date
End Date
Letters will be created for all policy types due before this date
Print Option
Letters can be either created and printed or just created then printed at a later date

If the Create Only option is used the letters can be printed from the Communication screen at the end of the day or sent out via Dispatch Centre







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