Create Overdue Letters

Create Overdue Letters

Purpose

Automatically send a single reminder or suspended letter to the Bailment Dealer for Curtailment, Fee and Asset Sale arrears based on Arrears Days parameters. A list (table) of all overdue invoices will be included in the generated communication.

Access

  1. Bailment | Processes | Bailment | Create Overdue Letters

Process



Field
Explanation
Number of Days for Suspension
Number of days suspension parameter will generate letters as per below rules:
  1. Reminder letters:
    if ALL overdue invoices are less than the number of days for suspension value, then the reminder communication type will be used and the table will include ALL overdue invoices
  2. Suspension Letters:
    if ANY overdue invoices are greater than or equal to the number of days for suspension, then a suspension communication type will be created, and the table will include ALL overdue invoices (regardless of number of days)
Note: Invoices are only considered overdue if there is no direct debit date loaded
Reminder Communication Type
[F2] and select the Reminder Communication Type
Suspension Communication Type
[F2] and select the Suspension Communication Type

Note: Communication Type master documents must be setup with a repeating row table formatted as below. 

Invoice Number
Amount
Arrears Days
x
x
x

  to present a list of communications to be reviewed for sending.



FieldExplanation
Create Letter
This flag will be checked on for all letters, except where the Bailment Dealers has the ‘Do Not Send Overdue Letters’ checked on 

This may be checked off on any Bailment Dealer where the overdue letter should not be created in this process run
Do Not Send LettersIf checked on, indicates that the Bailment Dealer has the ‘Do Not Send Overdue Letters’ checked on. 

 to create the overdue letters. Communications will be attached to the dealer account, and may be printed/emailed from the Communications Browse. 

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