How Overdue Letter Sequences are initiated

Purpose

The first letter of an overdue letter sequence is set up on a lending module Account Type. Subsequent letters will generate based on the rules defined in the letter sequence.

It is possible to define different first letters for different Account Types, so independent streams of letters can be run for each Account Type within a module.  It is more common that the same letter stream will apply to all Account Types within the same module.

Access

1. Accounts | Edit/View Account Types

Process

The Account Types Browse will display,  to access the Account Type required

To set up or change the overdue start letter in a sequence click on the button that represents the system the overdue letter stream will apply to

 – Finance Lease

 – Operating Lease

Lease Account Types are the ones that will most commonly have a different sequence of letters

Field	Explanation
First Payment Missed Letter	If a First Payment Missed Letter has been set up, it can be selected into this field.  This will indicate within the Review and Create Letter process the Overdue letter that is to be used if First Payment Missed Letters are to be generated.
First Overdue Letter	Select from the Overdue Account Letter Browse, the First Letter in the normal overdue processing sequence.  This tells the system which is the start off letter when the Review and Create Overdue Letters process is run.  The Next Letter selected on the First Overdue letter will automatically lead into the other letters that can be automatically generated.
Charge Second Client Letter Fees	This indicator is only available on  Account Types.  If ticked on then a fee will be charged to the loan account for the production of a second client letter as well as the primary client letter.  Two overdue letter fees will be charged onto the account.  The amount of the fee will be the same, and the Transaction Type used will be the same.

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