Create & Print Maturity Notices

Create & Print Maturity Notices

Purpose

Allows the creation of advices to be sent to clients informing them of the Maturity Details for specified date range
This is a business process that should be performed on a regular basis (usually daily)

Access

  1. Deposit | Create & Print Maturity Notices

Process

There is a series of steps that will always be followed:
  1. Print the Maturing Deposits Report for a future date range
    This is normally done between 2 weeks and a month prior to maturity
    This report is normally kept and used as a checklist for maturity instructions that have been received

  2. Create and Print Maturity Notices

    FieldExplanation
    Account Type[F2] to highlight and  the Account Type for which the communications are to be created
    No Instructions Received Communication
    This will select a Communication Type for all accounts that have the maturity instructions field received set to ‘None’ on the account

    [F2] to highlight and  the Communication Type to be used to create the communications
    Instructions Received Communication
    This will select a Communication Type for all accounts that have the maturity instructions field received set to ‘Written’ or ‘Verbal’ on the account

    This allows for the account holder to be sent a different letter, which provides confirmation of the instructions currently held for their deposit

    [F2] to highlight and  the Communication Type to be used to create the communications
    Deposits Maturing – Start DateEnter the Start Date of the date range that the communications are to be created for
    Deposits Maturing – End DateEnter the End Date of the date range that the communications are to be created for
    Print Option
    Maturity Notices can be created and printed immediately

    If review is required, then only created and then printed at a later time from the communications browse





  3. As Maturity instructions are received:
    1. Update the account with the maturity instructions advised
    2. Update the accounts 'Maturity Instructions Received' field with the contact method (verbal or written)
    3. Cross clients off the Maturing deposits report

  4. Contact Clients
    Normally any clients who have not advised their instructions will be contacted by telephone 1-2 days prior to their maturity date and / or have their maturity action set to Reinvest so the deposit will be automatically reinvested

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