Client Details

Purpose

To add, amend or delete clients or contact the organisation may have. The client module has CRM functionality. It is important all contact are set up to make best use of that functionality.

Timing

Clients/Contacts may be added or edited at any time.

Access

1. Clients | Access Clients | Client Browse
   
2. 
3. [F3] from any Client Lookup field
   

Dialog Details

Details Specific Fields

Field	Description
Code	Enter a client code Usually first 3 letters of surname, first 2 letters of first name E.g. "Tom Smith" become SMITO
Secondary Code	This is optional It is most often used when converting from another database to retain the old client coding structure
Name	Enter the clients full name
Actual Address	Not required unless the postal and actual address is different
Postal Address	Enter the clients mailing address
Notes	Enter any client notes
Gender	[F2] and  the Client Gender
Occupation	[F2] and  the Client Occupation
Staff	Should not need to be changed This will default to the current logged in user
Check for PEP	Should not need changing
PEP	Check this on if the client is a politically exposed person
Tags	Tag categories/labels that have have applied to the client
Phone / Fax / Email Details	Enter client phone, fax, email details as appropriate
Tax Number	Enter the clients Tax Number Multiple Tax numbers may be separated using a semi-colon New Zealand IRD validation now accepts 000000000. The tax code must be 47%. This is only for people who have not disclosed their IRD number. Australian TFN now accepts 111111111 and 666666666
Withholding Tax Code	[F2] and  the Withholding Tax Code
Country	[F2] and  the Country
Year End Month	Only required if Client Balance Summary Communications are used for issuing year end tax summaries. Drop down to select the client year end month
User Name	Not Required

Details Specific Function Buttons

Additional Information about the client is held within the [buttons] on the right hand side of the dialog.

Complete or Edit these as appropriate

Button	Explanation
	Access the Client/Group Relationship Browse Provides a list of Groups associated to a client. This can be used for marketing communications.
	Access the Client/Client Relationship Browse Allows you to associate existing relations to a client
	Access the Dates dialog Provides access to a dialog that shows who set up the client, and who last modified the client
	Access the Contact Details dialog Allows setup of the Client details required for Dispatch Centre to process client communications
	Access the Client Credit Details Used to record the Credit Details for the client.  Track the clients credit rating AML/CFT Reporting purposes
	Access the Receivable Account Browse Displays the Receivable Account that belongs to the client if one has been created.  Allows the creation of a Receivable Account associated with the client
	Access the Payable Accounts Browse Displays the Payable Account that belongs to the client if one has been created.  Allows the creation of a Payable Account associated with the client
	Access the Client Account Browse Provides a list of Accounts that belong to the client
	Access the Client Quote Browse Provides a list of Quotes that belong to the client
	Access the Communications Browse Provides a list of all communications linked to the client
	Access the Client Security Register Details Allows the setup of Client Security details required for PPSR registration
	Access the Security Financing Statement Details Allows the creation, checking and discharge of Financing Statements that link to the PPSR through the Vault G2B registration process
	Access the Client Contact Point Details Allows setup of the Client details required for Dispatch Centre to process client communications
	Access the Client Bank Account Details Allows the maintenance of a Bank Account associated with a client
	Access the Consolidated Duplicate Client dialog Allows the consolidation of clients set up multiple times
	Access the Joint Clients dialog Accessing the Joint Clients dialog from this button will allow up to 10 joint clients to be associated with a single client. This relationship will be required where an investment is in the name of a joint party, but details of all the individuals associated with that joint client are required for IRD filing purposes.
	Access the Audit browse to view the audit history of the client

• Related Articles

• Client Import Routine

  Concept Argos Vault provides functionality to import client records from an external source into a Vault Database. A tab delimited file can be generated which complies with a predefined format and used as the data source for the Client Import. This ...

• Group Details

  Purpose Allows the maintenance of user defined groups. Groups allows some CRM functionality by limiting reports and exports to clients who have specific group combinations. Multiple groups may be associated with a single client. Access [F2] Lookup on ...

• Joint Clients

  Purpose Accessing the Joint Clients dialog from this button will allow up to 10 joint clients to be associated with a single client. This relationship will be required where an investment is in the name of a joint party, but details of all the ...

• Client Details Report

  Purpose Can be used to create a contact details report (name, address, phone and email listing) for marketing purposes, or as a spreadsheet containing all details held on the Client Detail record. Timing The Client Details report may be run at any ...

• Client Security Register Details

  Purpose To allows the setup of Client Security details required for PPSR registration. When this dialog is accessed for the first time, it will prefill with details already recorded on the Client Details dialog. This detail may then be changed to ...