API File Transfer Errors

API File Transfer Errors

Purpose

Resolve any errors that arise during the API File Transfer process

Errors

A list of common errors and the required action are listed below

Error Message
Issue
How to Resolve
(403) Forbidden
The URL is incorrect

(502) Bad Gateway
A Dealer Code on the file is not set up in the database
Check the dealer codes and make sure they match what is in Bailment

Update the csv file with the correct code and resent
API Response: Invalid Requestor
The KEY is incorrect

API Response: "Description":"Invalid request"."checksum"
The SALT or Checksum is incorrect


Once the error has been resolved, Invoke the API Files Transfer to send the files again

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